Click & Collect Northampton

1. Quick & Easy

The easiest way to shop with us is using our Click & Collect service

2. Place Your Order

Order on our website or over the phone and wait for your order confirmation

3. Received Confirmation

Only travel to our store when you have recieved confirmation that your order is ready to collect

4. Collection

Collect your Thunderpole.co.uk order from our collection point

Here's how it works:

  • Shop on thunderpole.co.uk and select your items for Click & Collect.
  • Complete your order via our website or call and place an order with one of our sales representatives
  • Same day collections are available for orders before 3pm Monday to Friday. Any orders placed after this cut off time will be available for collection within 24 hours (dependant on stock availability).

Please wait for your email to confirm your order is ready to collect in store before travelling to collect your items.

If you paid by card
 
Please bring a copy of your order confirmation (either printed or on your phone), together with the payment card used. If someone is collecting your order on your behalf, they must have a copy of your order confirmation email and photographic ID, such as a valid driving licence.
 
If you paid by PayPal
 
You will need to bring a copy of your order confirmation (either printed or on your phone), together with photographic ID, such as a valid driving licence. If someone is collecting your order on your behalf, they must have a copy of your order confirmation email and photographic ID, such as a valid driving licence.

Our store is closed on Saturday and Sunday for Click and Collect orders and collections.

We apologise for any inconvenience this may cause. If you have any queries, please contact our customer service team on 01604 402403 or sales@thunderpole.co.uk